Frequently Asked Questions
At The bigSmall Therapy, our therapists have graduated with a Masters in Psychology, are professionally trained and deeply committed to ongoing learning. We also work under regular supervision, which means your therapist is supported in thinking through how to help you in the most ethical, thoughtful, and informed way.
Yes, therapy can definitely be emotionally heavy, and that’s a normal part of the process. It’s
also a sign that we’re exploring areas that need attention for healing or growth. But therapy can
also bring relief, clarity, and lightness.
We move at your pace, and we’re here to hold whatever comes up with compassion.
At The BigSmall Therapy, we offer a 15-minute consultation call before your first session. This is an opportunity for you to learn more about the therapist and the therapy process, ensuring you feel comfortable and informed as you begin your journey.
Currently we offer therapy services for individuals above 16 years of age.
We offer individual and couples therapy, both online and offline at our Mumbai office. Each session is 50 to 55 minutes long. You’ll find a space that is warm, collaborative, and grounded in curiosity and care.
That depends on your concerns and goals in therapy. You and your therapist will collaboratively figure out a pace that feels right for you.
Yes, completely. Your sessions are confidential. The only time your therapist discusses your case is during professional supervision, and only in a way that protects your identity, to ensure you’re receiving the best support possible.
You’re welcome to reach out via text or email for practical things, like scheduling or rescheduling. For deeper conversations or emotional support, we’ll hold that space for your sessions, so we can give it the attention it deserves. Emergency sessions are subject to therapist and slot availability. However in case of unavailability, we can also connect you with the right support services.
That’s absolutely okay. The therapeutic relationship is key, and not every fit is perfect. If you don’t feel at ease, we’ll support you in finding another therapist at The bigSmall or refer you to a therapist outside who may feel like a better match.
You can head to our Contact Us page, or simply WhatsApp us on +91 8850203728, or email us contact@tbstherapy.in. We’ll guide you through the next steps with care.
Session fees vary based on the therapist and the type of therapy provided. However, we also provide sliding scale slots based on financial need (Please bring it up, if needed, while booking your session with us).
We accept payments via Cash, Electronic Bank Transfers and UPI apps like Google Pay, Paytm, etc. We also accept PayPal, Remitly for International Transfers. For session confirmation, payment is due prior to the session. To confirm your session, payment is required in advance. Let us know if any adjustments are required.
